TouristWay Help Desk

Technical Support January 23, 2009 Welcome

This is TouristWay help desk but perhaps there's a better way to deal with your question.

Please take a look at our recommendation:

  1. KNOWLEDGE BASE: Review your questions can be more demanding than you think and it might take up to few days to get an answer, the most efficient way to deal immediately with your issues is to search first our knowledge base. We do our best to keep it comprehensive and updated with most popular topics so it's likely you can skip the hassle of waiting our email :-)
  2. CUSTOMIZATIONS: One of TouristWay's greatest feature is the extensive degree of customization you can reach. Knowledge base contains a reference of all TouristWay Development Kit features but you should be aware that you will require some basic web design skill to figure out how to get the best out of it.
    • PORTLETS: this article explains the basics of calling external web services and embed their response in TouristWay pages.
    • XML API: this article explains the basics of using programmatically TouristWay components through XML over HTTP calls.
    • TEMPLATES: this article provide an introduction to the customization language and architecture used by TouristWay templates.
  3. SALES QUESTIONS: If you are not yet one of our customer we have prepared for you a brief introduction to the topics that turned out to be more interesting when you are taking a closer look to TouristWay. Please visit our FAQs and if you still find no answer feel free to contact our sales department.
  4. PRICES: It's all online, help yourself... click here to see how much TouristWay costs.
  5. RESELLERS: Yes! we do have special conditions for you as long as you can prove you are actually one. Please contact our sales department for more information about our partnership program.

Should you require any additional information feel free to contact us, the most efficient way to get in touch with us is definitely by email, please use our contact form to post your requests.