Reservation life-cycle goes from "Offer" (just a quotation) to "Confirmed" (user can access vouchers and it's cleared for departure). We designed the in-between statuses to allow a dedicated tracking of specific situations such as pending payments or pending availability. In the standard templates we implemented a basic workflow documented in the attached diagram, however, if you are familiar with TouristWay SDK, you are welcome to rearrange it to map more complex policies.

Mostly, what differentiate each status is the resulting lock on availability:

• Offer: no lock on availability
• Option: availability is locked (not bookable from anyone else: suitable while waiting for downpayments)
• Standby: no lock on availability (suitable while checking on-request availability)
• InProgress: availability is locked (not bookable from anyone else: suitable while waiting for balance payments)
• Confirmed: availability is confirmed and removed from allotments

Deleted and Cancelled mark reservation that were cancelled by the user or by your operators. Switch to "Deleted" status is only allowed when reservation is "offer", all other cancellation requests lead to "Cancelled" status which remove any existing lock on availability or restore the original allotment if already confirmed.